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Your Knowledge Base has moved to the new Help Center.  Check out the release notes for details. And don't forget to update your bookmarks and in-house documentation before May 28.

Supported Scanners

 

The following check scanners are supported.

Digital Check

  • TS230, TS240, and TS500 check scanners with native driver. Click here for the Digital Check driver download page.
    • For the TS500, if asked by the check scanner re-seller if we use their API, the answer is "Yes, MinistryPlatform uses Digital Checks API version 17.02 to support the TS500 scanner."

Epson CaptureOne

  • TM-S1000 and TM-S2000 (30, 60, or 90 DPM) with native driver. Click here for the Epson driver download page.

    • The Epson will not communicate with Windows 7 USB 3.0 unless the PC uses the Microsoft USB driver.  Use Windows 10 or a PC that uses Microsoft USB drivers.  https://www.epson.eu/support?productID=8392&language=en#faq_results&sid=dakos22s3h7301nq9knc4jb7ik
    • Note: There are two Epson TM-S1000 models—both with the same exact model number! One model is a multi-feed (scans multiple checks at once) and the other is only a single-feed (can only insert one check at a time to be scanned). We encourage you to do your church your way, but it seems like the multi-feed model will serve you best ;)

Canon

  • CR-120, CR-120N, CR-150 with the CR-150_120_Driver.V.1.2.11709.20001SP2 driver
  • CR-L1, CR-190i-II with the CR-190i_135iCanonDriverV.1.19 driver
  • Starting May 10, 2017, Canon scanners now require the native Canon driver - *not* the Ranger driver. When making the change, please first uninstall the Ranger driver and then install the appropriate native Canon driver. See this KB for step-by-step instructions.

Pro Tip: We can recommend Bank Systems Marketing - they specialize in selling, financing, and servicing Digital Check and Canon check scanners.