Check-In Kiosk Settings

When the Check-In Kiosk is launched it will go straight into search mode. If changes need to be made, click the Setting button which allows you to edit the following settings:


Choose the desired theme (background image and button/field colors). Themes can be added or modified in the Admin Console.


Choose the desired search keyboard:

  • Hide on-screen keyboard
  • Full keyboard
  • Number Pad
    • You always have the option to toggle between the full keyboard and number pad, the setting controls which is the default for the session.
    • If using an iPad, we recommend selecting the onscreen keyboard or number pad option. This will suppress the native iPad keyboard making user navigation and data entry much easier!
      • If using an iPad with iOS version 13.1.2, we recommend setting the Settings -> Safari  -> Request Desktop Website -> All Websites setting to OFF to prevent the native keyboard from popping up.

Search By

Any combination of the following search methods can be toggled on/off. FastPass codes will work with any method and will continue working if no methods are enabled. Learn more about how search results are displayed for each method:

  • Name 
  • Phone
  • ID
    • ‚ÄčID Card Behavior: Select individual and bypass search results when possible: Select to return only exact matches, if there is only one Contact with the exact ID, search results are bypassed and the person is automatically marked checked in (and labels printed, if applicable).

Print Settings

Choose the desired print settings:

  • Print Labels: Select to use Check-In Kiosk with name tag printing.
    • Room: For printers to be available to be mapped, the remote print server must have the Print Service installed. See Print Service for setup.
      • Enable Default Printer: If checked, you will have the option to select a printer for RSVP only Participants checking in that are not associated with a Group (thus, have no Room mapped). If not configured, RSVP labels will not print. 
      • Print Server / Printer Name: Select [LOCAL PRINTERS] for a list of local printers connected to the station, or select a printer server. Then, select the desired printer.
    • Specific Printer: For printers to be available to be selected, the station must have the Print Service installed. See Print Service for setup.
      • Print Server / Printer Name: Select [LOCAL PRINTERS] for a list of local printers connected to the station, or select a printer server. Then, select the desired printer.
    • Label Set: Select the desired label set (name tags) from the drop-down of available templates. Label Sets can be added or modified in the Admin Console.
    • Show Print Preview: Check for the User to see a preview of their name tags before they are printed. Un-check for labels to print without a preview.
  • Do Not Print: Select to use Check-In Kiosk without name tags.

Auto URL

After making all other selections, click the Copy icon next to this field to copy a read-only URL that you can use on other workstations to:

  • Automatically logs in as the Auto Login User. To assign the Auto Login User, set the appropriate values in these Configuration Settings:
    • CIM, AutoLoginPassword
    • CIM, AutoLoginUsername
  • Load the same Home Settings and Check-In Settings (above)
  • Force Unattended Mode: AutoURL will use the rights of the Auto Login User (defined above) unless this checkbox is enabled. This allows you to have the Auto Login User be a user with attended mode access and create AutoURLs for both attended and unattended mode stations. To temporarily get out of this mode, see Temporary Attended Mode. If the User does not have the appropriate Security Roles for Attended Mode, disabling this option will not put the station in Attended Mode.
  • Select Events on Start: This will add the ability for a User using an Auto URL to select Events for the Check-In Suite session while maintaining other settings (above) for the Kiosk.
  • Each URL that is generated includes a church specific token. All tokens issued do not expire and will be validated when Auto URL is used. If the Auto Login Configuration Settings are changed, the token will no longer be valid. If token is not valid or not provided, an error will be displayed. The same AutoURL can be used on multiple machines/stations, if needed.

If the a printer is not available in the Print Server drop down, make sure that the Check-In Print Service is running on the appropriate machine. Under Task Manager > Background Processes, you should see CheckInManager.PrintService running. If needed, open Check In Suite on that machine and from the Home screen install and/or verify the Print Service.
Note: For most uses of the Auto URL, you will want to ensure that the Home Settings for Events has Events selected for "All Events" in a selection of Ministries or a specific Ministry so that the link is dynamic from week to week and will not need to be re-created each week.

Home Screen Shortcuts

Windows Station (Any Browser)
  1. From the Check In Kiosk Settings screen, set the desired Settings.
  2. Click the Copy icon next to the AutoURL field.
  3. Right-click on any empty area on your desktop.
  4. Click New.
  5. Click Shortcut.
  6. Paste the Auto URL into the "Type the location of the item" field.
  7. Click Next.
  8. Name the Shortcut.
  9. Click Finish.
iPad (Safari Browser)
  1. From the Check In Kiosk Search screen, tap the Push icon (upward-pointing arrow coming out of a box).
  2. Tap Add to Home Screen.
  3. Tap Add.
  4. From the Home screen, tap the shortcut icon to launch Check In Kiosk.
  5. Tap Settings.
  6. Set the desired Settings.
  7. Tap Save.

Last Modified: 2/19/2020

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