Your Knowledge Base has moved to the new Help Center.  Check out the release notes for details. And don't forget to update your bookmarks and in-house documentation before May 28.

Active vs Activity

 

The number of Contacts with an Active status should reflect the people who are actually active in your church.

Data Health Report Card

The Customer Portal Report Card awards an A grade when 85% or more of your active Contacts have also had activity in the Activity Log within the last 365 days.

How to Improve