Moving Existing Check-In 2 Themes to the New Check-In Suite
Check-In 2 themes cannot be "migrated" as the files/structure is completely different, but they can be recreated. You can recreate them yourself if desired. See this KB for details.
Or, you can engage the Professional Services team to recreate the desired Check-In 2 themes in the new Check-In Suite Admin Console. Typically, the recreation of a themes takes roughly 2-5 hours of Professional Services time but varies based on the level of detail of the theme. Please consult your Service Level Agreement for fee amounts.
Requesting a Theme be Recreated
Please answer the following questions when requesting an existing Check-In 2 theme be recreated in the new Check-In Suire:
- What is the name of the theme in Check-In 2? (including a screenshot might be helpful in identifying)
- What should the theme be called in the new Check-In Suite?
- Any changes to the theme? (Note: This will impact the cost of the recreation) If so, please provide clear details on colors, images, etc.
Services are subject to availability. Hourly rates apply. Please consult your Service Level Agreement for fee amounts. To receive an estimate, please contact Support.
Important: Ultimately, Check In 2 will no longer be supported and your system's Check-In 2 (/checkin2) URL will be disabled (specific dates TBD). Thus, requests for recreation from existing themes must be received prior to this date to ensure access to the needed files.
Note: It is very important to note that providing a request is only the beginning of the conversation. Keep in mind that the requested theme, graphics, and additional features may not be possible and are at the discretion of the theme developer. A response to your request will be provided and agreed upon before any work is begun.
