Care Case Notification

  • Frequency: Daily
  • Recipients: Contacts of Users with the specific security roles of MobileTools-CareSupervisor or MobileTools-CareWorker.
  • From/Reply To: Based on From and reply To values set in the Message Template. If the template is also null, it will come from Support.
  • Contents:
    • New (created)
    • Updated (Description field only)
    • Closed (End Dated)
    • Care Cases that occurred from the last 24 hours.
    • Any Hospital Care Case Type that is currently open or that has been newly created, description updated or end-dated in the last 24 hours.
  • How to Stop:  See Configuration Setting below.
  • Method for sending: Platform
  • Logging in Messages: None
  • Configuration Settings:
  • Merge fields supported: [Current_Date], [New_List], [Updated_List], [Closed_List], [Hospital_List]
  • Initial Configuration: None.
  • Optional Configuration: Modify the message to suit.
Please Note: Message templates are not supported through notifications at this time. 

Last Modified: 9/19/2019

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