User Profile

The User Profile page of the Customer Portal is a place for MinistryPlatform customers to see basic details about themselves that we have on file and change their Idea Board notification preferences.

View Details

You can view the basic contact info we have on file for you by clicking the image in the top right-hand corner of the home page, then selecting "Profile." We are planning on adding edit capabilities to the page in the future.

To update your User Profile details please email Support as additional steps and information are needed.

Reset Password

To reset your password:

  1. Enter your current password.
  2. Enter your new password.
  3. Confirm your new password.
  4. Click Update.

Alternatively, to reset your password, use the Forgot Password? link on the Customer Portal login page.


Idea Board Notifications

  • Daily // Receive a daily summary email when comments or status changes are made to your Idea(s) or Idea(s) you have commented on.
  • Weekly // Receive a weekly summary email each Wednesday when comments or status changes are made to your Idea(s) or Idea(s) you have commented on.
  • None // Do not receive emails related to Ideas you post or Idea(s) you have commented on.

Product Notifications

If you see the blue bar saying, "You receive software update notifications" that means you receive emails for release notes, support notices, announcements, MPUG, etc. related to the MinistryPlatform suite of applications and community.

To update your Product Notifications preference please email Support.

Last Modified: 5/21/2019

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