Managing Background Checks

To manage Background Checks, see: Background Checks

Cost

There is no cost to set up this integration.

There is no cost to use the Background Check Request Tool; it is included as part of your MinistryPlatform package.

Fees from Protect My Ministry (PMM) will be assessed as per each church's individual contract agreement.

Integration Setup

Step 1: Integration Sign-Up

To use MinistryPlatform to submit Background Checks to PMM, you must complete this step even if you already use PMM.

1. Fill out the Integration Sign Up Form. (You will need to insert your MP domain into the link provided and give a username and password (that you come up with) for PMM to use to create your new PMM user account. The link will NOT be functional until the integration is complete.)
2. Choose the packages you want to be configured. The recommended list is below. Options are detailed on the Protect My Ministry site.
   

Step 1b: Adjudication (Optional)

Work with PMM to setup adjudication:

• Adjudication is church-specific criteria for automatically marking a Background Check clear.
• Adjudication is global for the church and would apply to all Background Checks submitted.
• If adjudication is configured with PMM:
  • if the background check record is returned:
    • Clear - the Background Check record in the Platform will be marked All Clear = True.
    • Need More Info / Not Clear - the Background Check record in the Platform will be marked All Clear = Undefined to allow for human review and assessment.

• Submit a ticket to compliance@protectmyministry.com requesting to have risk assessment added to your account and mention that you use Ministry Platform terms accept/reject. 

Step 2:  Platform Preparation

You will receive an API username and password (This is different than the PMM user account you created in the Sign-Up form).

We have you create this record so that the username and password are kept secure. It will be deleted when our part is complete.

1. Navigate to Administration > API Clients page.
2. Click on "Create New", and add a record for PMM.
3. Enter the username you received from PMM into the Client ID field.
4. Enter the password into the Client Secret field.

Be sure to not leave any extra spaces or a return after entering the username/password because it will give an error on the portal page. 

Step 3: Integration Setup

1. Send a ticket to Support (or respond if a ticket is already open) with:
   • A link to the API Client record.
   • A list of packages from the approved options below. (Please use exact package names.)
2. Pause. You will not be able to continue to Step 4 until we set up your integration. This is done on our end, and you will be notified when it is completed.

Step 4: Review and Testing

Review the Initial Setup sections of these components of the integration and customize as needed:

• Background Check Records
• Background Check Request Tool
• Background Check Request Portal page

Step 5: Test Submission

Create a test submission to ensure the integration is working as currently configured:

1. Select a Contact. (For testing purposes, it is best to use a real person, such as yourself.)
2. Launch the Background Check tool.
3. Create a Background Check.
4. Use the Fill Out Form button to view the form.
5. Complete and submit the form.
6. You should receive an acknowledgment on the form page that you have submitted it successfully.

If any steps fail, contact support.

Supported Packages

This is the complete list of supported packages.

• Auto 7-Year + Fed
• Auto 7-Year + Fed MVR
• Auto County 7 yrs w/Smart Search
• Basic
• Basic w/ Credit
• Basic w/ Drug
• Basic w/ MVR
• Credit
• MVR
• One County Auto
• One County Auto w/Smart Search 
• One County Auto SmartName + Credit
• Plus w/ County
• Plus w/ County and Credit
• Plus w/ County and MVR
• Plus w/ State
• Plus w/ State and 10 Panel Drug
• Plus w/ State and Credit
• Plus w/ State and MVR
• Two County Auto

See Also

• Background Check Integration 2.0 Webinar
• Protect My Ministry Website
• Working with Background Checks
• Background Check Tool FAQ