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Background Checks

 

There are two Background Check Notifications which work independently of each other. You may use both, one, or none as they are each configured separately.

Edit Configuration Settings carefully. There are 4 Settings for 2 separate Notifications with similar names.
Background Check Status/Summary 

This Notification informs Users who created a Background Check of the status of all their Background Checks in a single email message.

  • Frequency: Weekly
  • Recipients: Users who created a Background Check (as long as the User still has at least one Platform Security Role).
  • From/Reply To: Your DBMail account email.
  • Contents:  The status of all Background Checks the User has submitted divided into four categories: Returned Past 7 Days Review Required, Cleared past 7 days, Not Yet Submitted, and Pending.
  • How to stop:  Set the configuration setting below to 0.
  • Method for sending: DBMail 
  • Logging in Messages: Weekly, template message is copied. Recipients are logged.
  • Configuration Settings
    • SERVICES,BackgroundCheckNotificationTemplateID specifies which Message template to use for notifications. Set this to 0 (zero) to turn off notifications.
    • SERVICES,BackgroundCheckNotificationWeekdayNumber  specifies which day of the week the notification will be sent. 0 = everyday, 1 = Sunday, 2 = Monday, 3 = Tuesday, 4 = Wednesday, 5 = Thursday, 6 = Friday, 7 = Saturday, 8 (or higher) = Never (turn off).
  • Merge fields supported:
    • Subject: [Nickname]
    • Body: [Nickname], [Church_Name], [Returned_Not_Clear], [Returned_Clear], [Not_Yet_Submitted], [Pending]
  • Initial Configuration: Installed turned on using default Message template and sending Wednesdays.
  • Optional Configuration: Modify the message for your Church. A template Message has been added to your MP called "Background Check Updates" for you to modify and use.
  • Note: Email will be sent from support@thinkministry.com email if the From or Reply email in the message template is missing.

Background Check Needed

This Notification email lists the Group Participants that are currently in a Group with a Group Role that requires a Background Check but the Background Check is expired or doesn't exist.

  • Frequency: Weekly, Wednesdays
  • Recipients: Primary Contact of the Ministry responsible for the Group/Team if they have a valid email address and at least one Security Role
  • From/Reply To: Platform Message Template
  • Contents:  A list of people serving who need a Background Check.
  • How to stop:  Set the Message ID configuration setting to 0.
  • Method for sending: Platform
  • Logging in Messages: Weekly, template message is copied and Recipients are logged.
  • Configuration Settings   
    • SERVICES,BackgroundCheckNeededNotificationTemplateID specifies which Message template to use for notifications. Set this to 0 (zero) to turn off notifications.
    • SERVICES,BackgroundCheckNeededNotificationWeekdayNumber specifies which day of the week the notification will be sent. 0 = everyday, 1 = Sunday, 2 = Monday, 3 = Tuesday, 4 = Wednesday, 5 = Thursday, 6 = Friday, 7 = Saturday, 8 (or higher) = Never (turn off).

Merge fields supported:

  • Subject: [Nickname]
  • Body
    • [Nickname]
    • [No Background Check]: No background check is on file
    • [Expired_List]: Those serving whose background check has expired
    • [Church_Name]: The name of the church for which the list is pulled
    • [Ministry_Name]: Pulled from the Ministry of the Group of which the member is a Group Participant
    • [Volunteer_List]: The first 25 adult team members for each status—Not Clear, Not on File, Incomplete, or Expired. This includes the Ministry that request and the Background check Type.
    • [Ministry_Summary]: The total number of adult team members with a background check issued. 

Initial Configuration: Installed turned on using default Message template and sending on Wednesdays.

Optional Configuration: Modify the message to for your Church. A template Message has been added to your MP called "Background Check Needed" for you to modify and use.

Reminder: To ensure this Notification sends as desired, review your Group Roles to ensure they are properly categorized as Background Check Required* = True/False.