CONTACT USBack to MinistryPlatform Site
Your Knowledge Base is moving on 3/25/24! Our new Help Center provides all the articles you know and love (plus so much more) in a one-stop shop. Ask your SPoC for details!

Care Case

 
  • Frequency: Daily
  • Recipients: Contacts of Users with the specific security roles of CareLife Case Administrator or CareLife Case Manager.
  • From/Reply To: Based on From and reply To values set in the Message Template. If the template is also null, it will come from Support.
  • Contents
    • New (created)
    • Updated (Description field only)
    • Closed (End Dated)
    • Care Cases that occurred from the last 24 hours.
    • Any Hospital Care Case Type that is currently open or that has been newly created, had the description updated, or was end-dated in the last 24 hours.
  • How to Stop: See Configuration Setting below.
  • Method for Sending: Platform
  • Logging in Messages: None
  • Configuration Settings
  • Merge Fields Supported
    • Subject: [Current_Date]
    • ​Body: [New_List], [Updated_List], [Closed_List], [Hospital_List]
  • Initial Configuration: None
  • Optional Configuration: Modify the message to suit.