Knowledge Base

Welcome to the MinistryPlatform Knowledge Base!

Our goal is for the Knowledge Base (KB) to be an extensive, rapidly evolving, online documentation database with search-friendly articles and videos about every facet of all MinistryPlatform (MP) applications available to anyone on your team 24/7. It is written to help you utilize MP to its fullest no matter how you "do" church.

We hope this resource will be an asset as you leverage MinistryPlatform within your church. Check back often as we're constantly expanding and updating KB content!

If you don't find what you need here, please ask one of the designated representatives (SPoCs) in your church for assistance. If needed, they can contact us. We will be glad to work with those SPoCs to answer your question(s)!

Tips for KB Searching

  • Simply type your search terms in the box and click the magnifying glass (or hit enter).
  • Search using whole words. Results will be returned for articles with those words (or combination of words). 
  • Asterisks on a partial word will not return results (unlike searching in the Platform ;) - merg* will return no results.
  • For specific phrases, use quotes - "view notifications" will return results with the exact phrase view notifications (not simply view and notification).
  • For phrases with variation, use the wildcard asterisk - "* merge fields" returns results like: Data Merge Fields, Special Merge Fields, and Contact Merge Fields.
  • Don't worry about plurals. Searching merge will return results for both merge and merges.

KB Feedback

We'd love to hear from you! Which KB articles are helpful? Which ones aren't (and how can we make them so)? To learn how to leave feedback, see this KB.


It is a pleasure to support you and the important Gospel ministry at your church. We've created a series of articles explaining our approach to Support, SPoCs (Single Points of Contact), hours and holidays, and more. See Support for details and resources!

Release Notes

See Release Notes for application specific notes.



Last Modified: 12/10/2018

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