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Reset Password

 

The Reset Password email is sent to a user who resets their User record password on the Login page. Tokens used in the email template must be populated in the contact record associated with that specific user account, or they will show as blank.

This template can be edited using the Portal Admin page.

Supported Tokens

[User_Name]
[First_Name]
[Last_Name]
[Email_Address] - The e-mail address provided by the user
[ContactRecords] - The list of Contact records that match the e-mail address provided by the user. Each Contact record will be linked to that Contact's Portal login.

 

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